We all understand the importance of developing and maintaining excellent customer relationships.
Many companies use CRMs as a means to enhance this. However, what these solutions often have in common is that they
only look at the sales part of the transaction, trying to secure the new order.
ORM has been developed with both company and customer requirements at the forefront providing transparency, from first quote to deliveryw, ensuring a smooth and co-operative relationship throughout the complete process that is mutually beneficial to all stakeholders.
As information and activities about the complete process is all available in one system, rapid response on for instance WhatsApp requests via the web portal are easily possible allowing customer service to work with chat service solutions (as also optional available on the ORM portal).
The ORM dashboard allows you to focus on the exceptions. The application covers the quote and delivery process from As the system is related to all the processes from quote to delivery a clean dashboard really means we do what we promise.
Automatic email notifications, instant messaging, smart interfaces and third party access avoiding double keying. These and more are helping your company to further improve your efficiency.
Please leave your name and number or email so we can contact you to answer your questions or to schedule an appointment to get a more in depth demonstration of ORM.
